Frequently Asked Questions

Down below are some general questions asked at collision repair facilities. Be sure to contact us directly with any questions or concerns and we can guide you through the collision repair process.

Here are some frequently asked questions (FAQs) related to body shop repairs:

  • The first step is to assess the extent of the damage to the vehicle. This involves a thorough inspection of both visible and hidden damage.

    An estimate is then prepared, detailing the necessary repairs and the associated costs. This estimate is often shared with the vehicle owner and insurance company for approval.

  • Ensure everyone is safe, call the police, and exchange information with the other party. Contact your insurance company, and take photos of the damage. Then, choose a reputable body shop for an estimate.

  • It's a good idea to get at least two or three estimates, but you are not obligated to do so. Your insurance company may have specific requirements, so check with them.

  • In most cases, if you have collision coverage, your insurance should cover the cost of repairs, minus your deductible. However, it's essential to check your policy and discuss it with your insurance provider.

  • The repair time can vary based on the extent of the damage. A minor repair may take a few days, while more extensive damage could take weeks. Your chosen body shop should provide you with an estimated timeline.

  • You have the right to choose your preferred body shop. However, some insurance companies have a list of approved or preferred shops. Check with your insurance provider for guidance.

  • Typically, you will need to pay your deductible when you pick up your repaired vehicle. The body shop may work directly with your insurance company for the rest of the payment.

  • Reputable body shops often provide a warranty on their workmanship. Ask about the warranty terms and conditions before authorizing any repairs.

  • Some body shops offer online estimates based on photos you provide. However, for a more accurate assessment, it's recommended to bring your vehicle to the shop for an in-person estimate.

  • Many body shops have experience working with insurance companies and can assist you with the claims process. They may communicate directly with the insurance adjuster to streamline the repair approval.